The challenge
A problem worth solving.
Mero Clinic’s front desk was spending hours on the phone, and patients were missing appointments the clinic could have filled from a waitlist.
Projects / Healthcare
Mero Clinic
An appointment app with SMS reminders cut no shows and filled provider calendars.
Mobile AppMero Clinic
72% fewerpatient no shows
- Client
- Mero Clinic
- Industry
- Healthcare
- Our work
- Mobile App
- Built with
- Flutter / Sparrow SMS / Node
Our approach
Connecting the right pieces.
We shipped a patient app for booking and reminders, with SMS confirmations through Sparrow SMS and a waitlist that backfills cancellations automatically.
The outcome
A meaningful difference.
No show rates fell sharply and every provider’s calendar now runs near capacity without extra front desk hours.
- patient no shows
- 72% fewer
- appointments booked
- 32k
- patient rating
- 4.7★
“The reminders alone paid for the project in the first quarter. Our front desk finally has time to actually help patients.”
